When positions become available at DPS, we’re drawn to those with a passion for skiing. It’s what drives us. Positions are typically offered in our Salt Lake City, Utah headquarters, and our Salt Lake City ski factory.
If you are interested in any of the positions posted below, please send an email with a cover letter and your resume to jobs@dpsskis.com unless otherwise noted. In the subject line of the email write the job title you are applying for.
With heavy interests in our job openings, we apologize if we can not reply to all inquiries. However, we will keep your resume on file if the job you are interested in is filled, and contact you if an appropriate position for your skill set becomes available.
Thanks for your interest in DPS!
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Job Title: Concierge Associate
Job Description
As a Concierge Associate at DPS Skis/PHANTOM Glide, you will play a key role in ensuring customers receive an exceptional experience when selecting ski equipment and related products. You’ll assist customers with personalized product recommendations, offer expert guidance on ski gear, and ensure transactions are processed accurately and efficiently. This role involves working closely with customers to fit them for ski demos, help them make informed purchases, and maintain a high standard of customer service. You will also contribute to maintaining our equipment fleet and supporting our on-snow demo events.
The Concierge Associate will have a general work schedule from Monday – Friday from 8am – 5pm. This role works onsite at DPS HQ in SLC, UT in addition to consistent offsite work which includes deliveries, and potential for service calls and demonstrations. Weekends as needed. Ability to be flexible with schedule, depending on demand is needed.
What You Will Do:
• Provide expert advice and recommendations on ski equipment, apparel, and accessories based on customer needs and preferences.
• Assist customers with ski fittings, ensuring proper sizing, comfort, and product understanding.
• Process sales transactions accurately and efficiently using the POS system (Shopify experience is a plus).
• Handle customer inquiries, returns, and concerns in a professional manner.
• Maintain a clean, organized retail environment, including product displays and inventory management.
• Support ski deliveries and binding setup, as well as DPS Concierge deliveries as needed.
• Assist with on-snow demo events, ensuring customers have the necessary gear for a successful experience.Rev. Date: 11/15/2024
• Stay current on product knowledge and industry trends to enhance the customer experience.
• Work collaboratively with team members to meet sales targets and store objectives.
What You Will Bring:
• High school diploma or equivalent; retail experience, preferably in sports or outdoor industry, is a plus.
• Passion for skiing with a strong knowledge of ski equipment and gear.
• Ability to perform ski shop work, including mounting and maintaining demo ski fleets.
• Excellent interpersonal and communication skills with a proactive, customer-first approach.
• Ability to multitask effectively in a fast-paced retail environment.
• Attention to detail and accuracy in managing transactions and inventory.
• Reliable attendance and a positive, professional demeanor.
• Experience with POS systems, particularly Shopify, is advantageous.
What You Will Experience:
• Physical Demands: Work is performed both onsite in an office environment and
requires travel to resorts and other local locations.
• While performing the duties of this job, the employee is regularly required to sit and stand for long periods, use a computer to enter data, and use the telephone to communicate with customers and employees.
• Regularly required to perform repetitive wrist, hand, and/or finger movements, feel the attributes of objects, grasp, push, and reach with arms or hands.
• Must be able to regularly move objects up to 15 lbs and have the ability to lift up to 50 lbs on a semi-regular basis.
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Job Title: Ecommerce Manager
Job Description
As an Ecommerce Manager at DPS Skis, you’ll be at the forefront of driving our online sales strategy. You’ll collaborate across departments, ensuring a seamless, engaging, and profitable ecommerce experience. This role requires a passion for data, a growth mindset, and the ability to innovate, particularly in user experience (UI/UX) and digital design. You'll take charge of improving the customer journey and driving sales through data-driven insights.
What You Will Do:
• Develop and execute omnichannel ecommerce strategies across web, email, SMS, and social media.
• Lead cross-functional collaboration to align ecommerce goals with overall company objectives.
• Lead web development efforts by designing, building, and maintaining site features and functionality to enhance user experience and support ecommerce objectives.
• Monitor and analyze KPIs, using data-driven insights and A/B testing to optimize site performance.
• Conduct regular website audits to maintain accurate and engaging content.
• Troubleshoot technical issues and enhance the customer journey with new features.
• Oversee backend management for shipping, payments, and inventory integration.
• Continuously improve SEO strategies and ensure ADA compliance for better accessibility.
• Manage the VIP Customer program and implement upselling/cross-selling opportunities.
• Oversee product and campaign rollouts, ensuring UI/UX best practices.
• Collaborate with design teams to maintain brand consistency across digital touchpoints.
What You Will Bring:
• Expertise with Shopify Plus and Klaviyo, with experience managing ecommerce platforms.
• Proven experience and success in leading and managing ecommerce platforms, driving growth, and improving overall performance.
• Demonstrated proficiency developing ecommerce strategies across web, email, SMS, and social media channels.
• Proven success in developing and implementing omnichannel strategies.
• Strong understanding of UI/UX best practices, with a focus on information architecture.
• Data-driven mindset, comfortable analyzing performance metrics and optimizing based on insights.
• Excellent project management skills, with experience leading cross-departmental teams.
• Problem-solving abilities, with experience troubleshooting technical issues on ecommerce platforms.
What You Will Experience:
• Work is primarily performed in an office environment.
• Potential Hybrid work schedule.
• Shop work may be required to fulfill sales requirements.
• Flexibility to work early mornings, evenings, or weekends during peak seasonal periods.
• Ability to occasionally move objects weighing up to 40 lbs.
• Regularly required to sit for long periods and/or stand and participate in demonstrations with clients.
• Regular use of computer, telephone, and repetitive wrist, hand, and finger movement.
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Job Title: General Ski Production
Job Description
Come join the team at our development and manufacturing facility in Salt Lake City. In this role, you’ll be part of a hands-on production environment, manufacturing high-quality skis. We’re seeking motivated, adaptable individuals who thrive in a collaborative environment and bring a passion for craftsmanship to every project.
What You Will Do:
- Operate a variety of machines after completing training and support production goals.
- Contribute to a collaborative team in a fast-paced manufacturing environment.
What You Will Bring:
- Prior experience in manufacturing or familiarity with hand and power tools is a plus.
- Comfortable working with metric measurements.
- Able to work independently, adapt to changes, and problem-solve effectively.
- Strong organizational skills, attention to detail, and time management.
- Ability to work collaboratively, communicate clearly, and demonstrate a professional demeanor.
- Positive attitude and professional appearance.
What You Will Experience:
This role is based in a production setting and requires:
- Standing for extended periods.
- Use of personal protective equipment, provided by DPS (e.g., facemasks, gloves, safety glasses).
- Repetitive hand, wrist, and finger movements.
- Lifting and moving items up to 60 pounds throughout the workday.
- Ability to stand and work over a table, handling materials as needed.
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How to Apply
Please email your resume to jobs@dpsskis.com.
No phone calls or drop-in applications will be accepted.